Medical Records Information

Medical Records Information

The following will provide information on obtaining a copy of your medical records. Please review carefully, as your privacy is important to us.

Requesting Medical Records

Please allow 24 hours for medical records to be ready for pick up.

Contact Information

Phone: (828) 213-0814
Fax: (828) 213-0889

Required for Pick Up

  • Photo ID
  • Completed medical release form:

Medical release form (click for English)

Medical release form (click for Spanish)

If you, as the patient, are sending someone to pick up medical records on your behalf, you must indicate that person’s name on the HIPAA form where required and add a phone number where you, the patient, can be contacted.


There is no charge for the first set of films or CDs. 
If a second set is requested, a nominal fee will be charged.

Pick Up Location

Mission Hospital
HIM Department
509 Biltmore Ave.
Asheville NC, 28801